Andy receives his new residence permit at a residential community office. [Photo/Taiyuan Evening News]

Andy, a 35-year-old from Canada, never imagined that a routine visit to the Shuangta West Street No 2 residential community office in Taiyuan would reaffirm his love for the city he had called home for eight years.

After recently relocating to the Xinshijie residential community, Andy sought help updating his residence permit. Thanks to the community's warm-hearted workers, the process unfolded with unexpected ease.

Within minutes, a worker verified Andy's passport and work documents and handed him a freshly printed residence certificate. She also reminded him about safety protocols, legal compliance, and the importance of staying connected with the community.

For Andy, Taiyuan is more than skyscrapers and bustling streets. It's the serenity of ancient cypresses at Jinci Temple Museum, the towering splendor of Shuangta Park's twin pagodas, and the cultural relics at Shanxi Museum.

From 24/7 food delivery to instant ride-hailing apps and the ever-responsive community services, convenience here is effortless. "Back in Canada, this would require days of planning. Here, it's just a tap away," Andy said.

Recalling his early days struggling with language barriers and cultural shocks, Andy credits the Taiyuan people for turning challenges into cherished memories. Neighbors gifted him homemade dumplings during festivals, and friends invited him to family gatherings, weaving him into the city's social fabric.

"Taiyuan wraps you in kindness," Andy reflected. "Whenever I need help, someone's always there, especially now, with the community's support. This city isn't just where I live; it's where I belong."